FAQ
1. How long does shipping take?
Shipping usually takes 5–15 business days, depending on your location. You’ll receive a tracking number once your order is on its way.
2. How can I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking link. You can use it to follow your package in real-time.
3. Do you offer international shipping?
Currently, we do offer international shipping.
4. What payment methods do you accept?
We accept major payment methods including Visa, MasterCard, PayPal, and more.
5. Can I cancel or change my order?
You can cancel or modify your order within 12 hours of placing it. After that, we begin processing it and changes may not be possible.
6. What if I receive a damaged or wrong item?
Please contact us at [your email] within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
7. Do you accept returns?
Yes, we accept returns within 14 days of delivery for eligible items. Products must be unused and in original packaging. Visit our Return Policy page for full details.