Shipping policy

Processing Time:
All orders are processed within 1–3 business days. Once your order is confirmed, you'll receive a confirmation email with tracking information as soon as your package ships.

Shipping Time:
Estimated delivery time is 5–15 business days, depending on your location. Please note that delays may occur due to high order volume, holidays, or unforeseen courier issues.

Shipping Rates:
We offer free standard shipping on all eligible orders. Any additional shipping options or fees (if applicable) will be shown at checkout.

Order Tracking:
You’ll receive a tracking number once your order ships. Use it to monitor the progress of your package at any time.

Incorrect Address:
Please double-check your shipping address before placing your order. FitFlex is not responsible for packages lost due to incorrect or incomplete addresses.

Lost or Delayed Packages:
If your order hasn’t arrived within the estimated timeframe, contact us at [your support email] and we’ll assist you right away.